Cisco Collaboration Solutions

Cisco business collaboration solutions deliver personalized experiences for the modern workforce. Today work teams are dispersed not over a campus network, but also over a country or even across different time zones. They need to communicate over voice channels, to use video connections, share presentations, vote, draw on meeting boards, and engage strongly. Additionally, they should intensively communicate with their customers utilizing the best way for offering to them products, services or customer support. In short, an effective collaboration and communication helps organizations work smarter and boost their productivity and business agility.

Our team has a vast experience in planning, deploying and managing all Cisco collaboration solutions, for most demanding customers including Banks, Telecoms and Utilities. Our professionals have expertise and experience in implementing the major Cisco business collaboration solutions such as Unified Communications, Video Conferencing and Contact Center.

• Unified Communications suite brings people together anywhere, on any device, with integrated collaboration, being it with an on-premise or cloud setup. Cisco Unified Communications Manager provides reliable, secure, scalable, and manageable call control and session management, thus enabling IP telephony, high-definition video calling, messaging, presence and mobility on different end devices. Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars.
• Video Conferencing solution brings people together, face-to-face, no matter where they are or what device they use, smartphones, tablets, and laptops. It includes desktop as well as room video conferencing possibilities.
• Contact Center solution is an omnichannel platform for enhancing customer engagement, satisfaction and retention. The solution improves first-contact resolution by giving the agents quick access to subject matter experts with built-in collaboration tools. The contact center can be empowered with AI and data to create contextual and predictive customer experiences.